CORONAVIRUS STATUS UPDATE

Monday 11th May – Following careful consideration and having noted the Prime Minister’s address on Sunday evening, we are pleased to announce that we will be recommencing all ‘on the road’ operations from Monday June 1st.

This will include home removals, office relocations, commercial collections and deliveries, and storage services. The three weeks between now and then will we hope give us the time we need to make all the necessary arrangements to achieve the highest possible standards of health and safety at work for our staff, as well as the safest and most professional outcomes for you our clients.

This will mean following all Government issued ‘Covid-19 Secure’ guidelines and where we deem it necessary, going further still. We are clear that we do not want to be responsible for the spread of the virus in any way and we will be taking all necessary steps to ensure that we can undertake our work whilst adhering completely to achieving this goal. We would like to reassure you that we will work only where and when we can be sure that this is possible.

We will be training and re-inducting all staff to respect all the necessary guidelines and rules in this regard and we will also be asking our clients to respect these same and very necessary parameters. We will be making these working practices available on our website when they have been finalised, and will also be making them integral to our terms and conditions going forward.

The above plans are of course dependant on the continuing downward trajectory of coronavirus infection figures and barring any setbacks and spikes. In the event that these figures do not reflect a much improved situation, we would need to reconsider the above plans and will update you accordingly.

We are available to answer your queries and to take your bookings for all services with immediate effect, so please don’t hesitate to call our office on 0207 401 3928 from 9am to 5pm on weekdays (until further notice).

Our Art Department workshop is already open for crate making, and our Box Shop will be open for a managed form of over the counter business from 9am on Monday 18th May. Crate deliveries and box deliveries will be available from Monday 1st June.

With our very best wishes,

Julian and all the team at Rocketvan